ARTICLES LIBRARY OF h

How Educated Do You Want Your Clients To Be?

By Curtis M. Pearsall, CPCU, AIAF, CPIA. Executive Director of AOA Learning Center   Imagine this scenario: a customer calls your agency in a heightened state of anxiety to advise you that

Hospitals Servicing Federal Employees through Provider Agreement with HMO Ruled Covered by Affirmative Action Regulations

By Mickey Silberman, Esq., Matthew Camardella, Esq. and Jennifer Seda, Esq. of Jackson Lewis LLP     The Office of Federal Contract Compliance Programs (OFCCP) has jurisdiction over thre

Has the Duty to Defend Framework in California Been Turned on It's Head?

By Samuel J. Muir, Esq. & Stephen B. Litchfield, Esq. of Collins Collins Muir & Stewart LLP     Much has been written about Senate Bill 474 and the revisions made to the scope of

How To Assess Job Applicants So You Hire Highly Motivated Employees

By Michael Mercer, Ph.D. of Mercer Systems, Inc.      EMPLOYEE WORK MOTIVATION:     My pre-employment testing research reveals how to hire employees motivated to do

Hospital's Motion to Dismiss Religious Discrimination Claim Denied When Vegan Employee Refuses Mandatory Flu Shot

By Caroline J. Berdzik, Esq. & Sean Beiter, Esq. of Goldberg Segalla LLP     Many health care providers mandate certain types of shots or inoculations for their employees to red

Hurricane Sandy Reveals “Silent” Insured to Homeowners; Guidelines Issued to Help Victims

  By Paul R. Wallace, Esq. of Hinshaw & Culbertson LLP   In October 2012, Hurricane Sandy rolled into the North

How To Avoid Liability For Comments Posted on Your Company's Website

  By David J. Shannon, Esq. of Marshall Dennehey Warner Coleman & Goggin, P.C.       I. AN INTERACTIVE COMPANY WEBSITE DOES NOT NECESSARILY MEAN LIABI

Helpful Information for Employers and EPL Carriers in Sandy’s Aftermath

  By Philip R. Voluck, Esq. & Keith J. Gutstein, Esq. of Kaufman Dolowich Voluck & Gonzo LLP                       

Homeowners' Insurance Does Not Cover Claims of Negligent Entrustment of a Motor Vehicle Says a Connecticut Appellate Court

By Stephen P. Brown, Esq., Carl J. Pernicone, Esq. & Samuel I. Reich, Esq. of Wilson Elser Moskowitz Edelman & Dicker LLP of Wilson Elser Moskowitz Edelman & Dicker LLP   Conne

How well do you understand your own E&O policy?

By Curtis Pearsall, CPCU, AIAF, CPIA of Pearsall Associates   Obviously for an insurance agency, their E&O coverage is much needed protection and actually could be one of their most impor

How to Reject a Job Applicant

By  Michael  Mercer, Ph.D.   A NIGHTMARE THAT REALLY HAPPENED     Many years ago, when I worked as a manager at a major corporation, I received a call from a head

Help Your Broker Make You Look Good

By Charles T. Wilson, CMC, CRM, RPLU   Previous Tips have discussed Broker Basics and the Top 10 Services you’ll want to negotiate. Here, we’ll examine what you need t

How your agency handles property valuation has serious E&O claims potential

By Curtis Pearsall,CPCU, AIAF, CPIA of Pearsall Associates Inc.   When analyzing the E&O results within certain lines of business, there is no doubt that when it comes to commercial pro

How to Avoid Impulsive, Troublemaking People – So You Can Decrease Accidents, Reduce Rudeness

By Michael Mercer, Ph.D. A pre-employment personality test that assesses applicants’ dependability can help managers avoid hiring impulsive people.   Why should you avoid hiring impulsi

How to Generate Leads from Existing Customers

By Mark Hunter “The Sales Hunter”   Too many salespeople fail to realize the potential that exists from their regular customers with regard to being able to generate new leads.&

Healthcare Entities – New Accounting Standard for Insured Liabilities

By Huggins Actuarial Services, Inc.   Introduction   In August 2010, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”)

High Quality Insurance Leads: The Key to a Successful Business

 By ParasolLeads   Insurance leads. No insurance business can be successful without them, but every agent knows how difficult it can be to obtain insurance leads that will actually lead to

How to Destroy Your Reputation in 7 Easy Steps

 By Charles T. Wilson, CMC, CRM, RPLU   ‘Reputational Risk’ is often in the news, and we’ve seen many role models to show how to handle – or not – a busin

How Much Is Your Agency Worth?

  By Mike Brady   Every agency owner has asked this question. Can you answer it based on today’s buyers?   Many insurance agency owners have long relied on an old for

How to Destroy Your Reputation in 7 Easy Steps

  There has been lots of talk about ‘Reputational Risk’ recently, and many role models to show how to handle – or not – a business crisis. Arrogance, greed, secre

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