By Curtis M. Pearsall, CPCU, AIAF, CPIA. Executive Director of AOA Learning Center
Imagine this scenario: a customer calls your agency in a heightened state of anxiety to advise you that
By Mickey Silberman, Esq., Matthew Camardella, Esq. and Jennifer Seda, Esq. of Jackson Lewis LLP
The Office of Federal Contract Compliance Programs (OFCCP) has jurisdiction over thre
By Samuel J. Muir, Esq. & Stephen B. Litchfield, Esq. of Collins Collins Muir & Stewart LLP
Much has been written about Senate Bill 474 and the revisions made to the scope of
By Michael Mercer, Ph.D. of Mercer Systems, Inc.
EMPLOYEE WORK MOTIVATION:
My pre-employment testing research reveals how to hire employees motivated to do
By Caroline J. Berdzik, Esq. & Sean Beiter, Esq. of Goldberg Segalla LLP
Many health care providers mandate certain types of shots or inoculations for their employees to red
By Stephen P. Brown, Esq., Carl J. Pernicone, Esq. & Samuel I. Reich, Esq. of Wilson Elser Moskowitz Edelman & Dicker LLP of Wilson Elser Moskowitz Edelman & Dicker LLP
Conne
By Curtis Pearsall, CPCU, AIAF, CPIA of Pearsall Associates
Obviously for an insurance agency, their E&O coverage is much needed protection and actually could be one of their most impor
By Michael Mercer, Ph.D.
A NIGHTMARE THAT REALLY HAPPENED
Many years ago, when I worked as a manager at a major corporation, I received a call from a head
By Charles T. Wilson, CMC, CRM, RPLU
Previous Tips have discussed Broker Basics and the Top 10 Services you’ll want to negotiate. Here, we’ll examine what you need t
By Curtis Pearsall,CPCU, AIAF, CPIA of Pearsall Associates Inc.
When analyzing the E&O results within certain lines of business, there is no doubt that when it comes to commercial pro
By Michael Mercer, Ph.D.
A pre-employment personality test that assesses applicants’ dependability can help managers avoid hiring impulsive people.
Why should you avoid hiring impulsi
By Mark Hunter “The Sales Hunter”
Too many salespeople fail to realize the potential that exists from their regular customers with regard to being able to generate new leads.&
By Huggins Actuarial Services, Inc.
Introduction
In August 2010, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”)
By ParasolLeads
Insurance leads. No insurance business can be successful without them, but every agent knows how difficult it can be to obtain insurance leads that will actually lead to
By Charles T. Wilson, CMC, CRM, RPLU
‘Reputational Risk’ is often in the news, and we’ve seen many role models to show how to handle – or not – a busin
By Mike Brady
Every agency owner has asked this question.
Can you answer it based on today’s buyers?
Many insurance agency owners have long relied on an old for
There has been lots of talk about ‘Reputational Risk’ recently, and many role models to show how to handle – or not – a business crisis. Arrogance, greed, secre