You can use pre-employment tests, two types of interviews and more using this step-by-step method to hire applicants who are likely to be Aca,!A"superstarAca,!? employees:
+ highly productive
+- low-turnover
Important: Focus on hiring applicants you rate positively on all seven prediction methods.
1st Prediction Method = Brief Initial Screening Interview
If an applicantAca,!a,,cs application looks suitable, then conduct BISI, a customized 15-30 minute over-phone or in-person interview. BISI quickly reveals if an applicant has biographical data (bio-data) similar to your companyAca,!a,,cs Aca,!A"superstarAca,!? employees.
For example, at one company, we discovered Aca,!A"superstarAca,!? Sales Reps had many similarities before working for this company:
* Work: (a) 1 or 2 previous sales jobs, (b) only 1 or 2 jobs before applying at the company, and
(c) kept prior jobs 2 Aca,!aEURoe 5 years
* Education: (a) earned B.A. from state universities, (b) majored in business or liberal arts, (c)
worked part-time throughout college, and (d) college jobs entailed a lot of people contact
* Pay: Earned less than likely first year compensation at this company
* Vocal Style: Exuded high energy
So, that companyAca,!a,,cs BISI screened-in applicants with similar work, education, pay, and vocal style Aca,!aEURoe and screened-out other applicants.
2nd Prediction Method = Customized Pre-employment Tests
If the applicant did well on 1st Prediction Method Aca,!aEURoe BISI, then you can have applicant take customized pre-employment tests. Use tests specifically designed to screen applicants and predict:
A. Work Behavior Aca,!aEURoe e.g., interpersonal skills, personality, and motivations
B. Mental Abilities Aca,!aEURoe e.g., problem-solving, vocabulary, math, grammar, and small detail abilities
Importantly, the test must use customized Aca,!A"benchmark scoresAca,!? based on scores of your Aca,!A"superstarAca,!? employees. With customized Aca,!A"benchmark scores,Aca,!? you quickly see if an applicant scored similar to your companyAca,!a,,cs Aca,!A"superstarAca,!? employees.
Note: When you are hiring applicants for white-collar or skilled jobs, you use both Work Behavior and Mental Abilities tests. But, when you are hiring applicants for blue-collar or unskilled jobs, you use a different type of test Aca,!aEURoe a Dependability test. The Dependability test helps you predict important dependability factors, such as, work ethic, impulsiveness, theft/stealing concerns, and substance abuse concerns.
3rd Prediction Method = In-Depth, Customized Interview Guide Form
If you decide the applicant did fine on 1st and 2nd Prediction Methods, then you may conduct an In-Depth Interview. Crucial: Create a customized Interview Guide document for each job, including (a) 6 Aca,!aEURoe 9 key Aca,!A"make-or-breakAca,!? job talents, (b) questions to ask, (c) note-taking, and (d) ratings.
Importantly, you must provide seminar training to teach managers how to use your customized Interview Guides to assess applicants. Without superb training, interviewers fail to hire the best.
4th Prediction Method = Role-Play or Work Simulation
If the applicant did well on 3rd Prediction Method, then have applicant do Role-Play immediately after In-Depth Interview. The 15 Aca,!aEURoe 30 minute role-play lets you see if the applicant has critical job skills. For example, have a Sales Rep applicant role-play selling. Then, assess the applicant using a customized Role-Play Rating Checklist.
5th Prediction Method = Realistic Job Preview
If you decide applicant did well on 1st Aca,!aEURoe 4th Prediction Methods, then do Realistic Job Preview: For RJP, the applicant spends A, 1/2 - 1 day watching an employee doing the job. Benefit: Applicants who received RJP are less likely to (a) accept job offer Aca,!aEURoe but, if they accept, (b) turnover. Reason: The RJP assures they know what they are getting themselves into!
6th Prediction Method = Reference Checks
If your company decides the applicant did well on 1st Aca,!aEURoe 5th Prediction Methods Aca,!aEURoe plus still is interested in the job Aca,!aEURoe then you conduct Reference Checks. If they prove
+ positive, then your company can proceed to the 7th Prediction Method
- negative, then you probably will not want to further consider the applicant
7th Prediction Method = 1 Executive Must Approve All Hiring
If the applicant did well on 1st Aca,!aEURoe 6th Prediction Methods, then one executive at your company reviews Applicant Rating Summary Form. Your companyAca,!a,,cs quick Applicant Summary Rating Form
* summarizes ratings Aca,!aEURoe positive, average, or negative Aca,!aEURoe on 1st Aca,!aEURoe 6th Prediction Methods
* Aca,!A"forcesAca,!? managers to actually use your structured hiring steps
Important: If the applicantAca,!a,,cs ratings on 1st Aca,!aEURoe 6th Prediction Methods include
+ all positive ratings, then executive may approve hiring applicant
- average or negative ratings, then the executive may not allow applicant to be hired
How Much Time Do You Need to Hire the Best?
Many managers moan they feel time-crunched, and ask how much time these seven steps require. Two answers:
1. If an applicant does well on 1st Aca,!aEURoe 7th Prediction Methods, then you invested 2 Aca,!aEURoe 3 hours to hire
the best
2. Ask yourself: How much time Aca,!aEURoe and money Aca,!aEURoe did you waste when you hired average or below-
average applicants? You wasted many hours Aca,!aEURoe plus salary, benefits and low productivity
Aca,!aEURoe because you failed to invest only 2 Aca,!aEURoe 3 hours to hire the best!
A,(C) Copyright 2009 Mercer Systems, Inc.
* * * * * * * * * * * * * * * *
Michael Mercer, Ph.D., is nationally recognized as AmericaAca,!a,,cs Hire the Best ExpertAcaEURzc. He is president of Mercer Systems, Inc. in Barrington, IL. Dr. MercerAca,!a,,cs 5 books include (a) Aca,!A"Hire the Best -- & Avoid the RestAcaEURzcAca,!? and also (b) Aca,!A"Turning Your Human Resources Department into a Profit CenterAcaEURzc.Aca,!? Many companies rely on his pre-employment tests Aca,!aEURoe Aca,!A"Abilities ForecasterAcaEURzc Test, Behavior ForecasterAcaEURzc Test, and Dependability ForecasterAcaEURzc Test Aca,!aEURoe to help them hire the best. Dr. Mercer created the groundbreaking 7-Step Method to Hire the BestAcaEURzc. You can (a) subscribe to his FREE Management e-Newsletter at www.MercerSystems.com or (b) call him at (847) 382-0690.
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